TEYES CC4 Frozen System: Reboot Demonstration
Watch the CC4 frozen-system reboot demonstration when the interface has stopped responding and you need to identify the restart method shown.
Original video: CC4 - How to reboot frozen system on YouTube ↗
Restart and factory reset are different
This video is a reboot demonstration for CC4. A restart is different from erasing settings or installing firmware. Check that the procedure shown matches your unit before using a reset or recovery option.
Check the behaviour after restarting
Once the unit responds, check whether the issue returns in a particular app or during startup. Note what was happening when the freeze occurred, along with any recent accessory or software changes.
If the fault keeps returning
Contact support with your exact head-unit model, software details and a clear description or short recording of the fault. Do not install a firmware package for a different TEYES model as a trial fix.